Real-time Topology Mesh. PALO ALTO – May 17, 2016 — BigPanda, the Alert Correlation Platform that turns the huge volumes of IT data and alerts into consolidated insights for businesses, today announced that it has added $5 million to its Series B. Automatic Incident Triage. In addition, enriched events facilitate event correlation and. Plus, discover how platforms like BigPanda are pivotal for IT and DevOps teams using ITOA by automating alert identification and enabling proactive incident. Solutions. Unified Analytics. Product Releases. Unified Analytics. Product Releases. Automatic Incident Triage. When Autodesk decided it was time to optimize the way they dealt with tens of thousands of IT alerts each month, they looked for tools that could best help them achieve their business objectives. Enterprise Cloud Platform. Solutions. Enterprise Cloud Platform. Automatic Incident Triage. – July 8, 2015 – BigPanda, the data science platform for automating IT event correlation and incident response to reduce system and network downtime, has just introduced AutoShare to make it easier for IT operations. Former Snowflake Sales VP to Lead the Company’s Global Go-to-Market Functions. Enterprise Cloud Platform. Perhaps you and your IT team are struggling with constantly buying. Product Releases. Incident 360 Console. Solutions. Root Cause Changes. Incident 360 Console. it has made it possible for us to automatically triage all incidents within our IT stack, intergration with our SOAR solution it automatically correlates all incidents, deploys relevant triage efforts and. Reduce IT operating costs by up to 50%. Incident 360 Console. Introducing Automatic Incident Triage by BigPanda. PT each day. BigPanda enables ITOps teams to automate Root Cause Analysis and fix issues at the source in real-time to greatly reduce their. BigPanda provides centralized visibility across enterprise hybrid stacks. Keeping these two systems separate from each. Unified Analytics. Unified Analytics. Not all alert correlation platforms are created equal. Hybrid cloud. Root Cause Changes. Root Cause Changes. In addition, the company is working toward fully autonomous incident management to automate as much of the first-line incident management process as possible. by Amy Brennen | Oct 5, 2023. Automatic Incident Triage. BigPanda cuts through the complexity of your monitoring stack and consolidates alerts from all of your monitoring systems. The ServiceNow Configuration Management Database (CMDB) is critical for running processes like incident management, problem management, or change management. Unified Analytics. org, an online community for customer education professionals. Unified Analytics. Enterprise Cloud Platform. 7%) all facing elevated risks of job loss. Automatic Incident Triage. Product Releases. Unified Analytics. Root Cause Changes. Real-time Topology Mesh. Incident 360 Console. Real-time Topology Mesh. Enterprise Cloud Platform. Read the skinny for a brief summary, then either lean back and watch the interview, or if you prefer to continue reading, take a few minutes to. In this article, we’ll explore how this is the case by discussing some high-value AIOps use cases and examples. Automatic Incident Triage. You will hear insightful sessions from BigPanda customers and IT Ops subject matter experts who will cover topics like how to reduce costs, increase availability and speed up innovation for your organization. Solutions. Unified Analytics. Product Releases. That’s why our customers using Generative AI and Root Cause Changes report fast, accurate incident analysis and up to a 50% reduction in MTTR. and thereby enabling easier and faster incident resolution. BigPanda has integrated with over 300 unique IT Operations tools and its. Unified Analytics. Unified Analytics. “Time is one of the biggest. Product Releases. Incident 360 Console. In contrast, ServiceNow IT Operations (ITOM) focuses on managing and. Solutions. Enterprise. In the meantime, BigPanda will continue to focus on automation and optimization for real-time predictions. Unified Analytics. Product Releases. Product. BigPanda for ITOps pros. Contact Info: [email protected] Resnick is the CEO and Co-founder of BigPanda. BigPanda’s ‘Executive Summary’ dashboard (pictured above) delivers new metrics and KPIs that are. Solutions. Product Releases. Unified Analytics. Unified Analytics. You can automatically reveal the root cause of incidents using advanced AI from BigPanda. The result is that the total ticket duration might be three days, but the severity of the incident might have been 146 minutes. Enterprise Cloud Platform. A BigPanda customer once said, “If our company were on fire, we know BigPanda would be there holding the firehose with us. Working from BigPanda. BigPanda can automatically differentiate between what can be considered “noise” and other higher priority alerts that your ITOps team needs to handle. Enterprise Cloud Platform. Unified Analytics. All organizations want to reduce downtime and outages, but the solution is often to simply hire more staff which inevitably creates. Connecting New Relic. BigPanda for C-suite. Incident management; Configuration management; Quality management; Event correlation is tied to the incident management process, but it is interwoven with all six processes because event correlation provides the contextual information needed to understand the impact of a change, diagnose a problem or track the progress of a service delivery. Automatic Incident Triage. SAN FRANCISCO, May 16, 2023 — BigPanda, Inc. Why BigPanda? Read Overview. Incident 360 Console. BigPanda University was selected as a finalist for the Awesomeness in Customer Education (ACE) awards presented by CustomerEducation. Solutions. (Fig. Self-Service is an emerging global trend. With alert enrichment and correlation, BigPanda brings incident details together into a single pane, making it easier for teams to quickly analyze tech stack impact and identify potential causes. Root Cause Changes. Per Chernock, BigPanda’s first impact came in the way our platform combines sources of IT information. Unified Analytics. Product Releases. Enterprise Cloud Platform. This drives remarkably effective event correlation. Automatic Incident Triage. Incident 360 Console. Product Releases. BigPanda’s customers aren’t just working in microcosms. Solutions. Instrumental in AI Root Cause Analysis, however, is access to a. Eliminating errors and streamlining the incident management process are top priorities for many ITOps, NOC, SRE, and DevOps teams. Product Releases. Real. Incident 360 Console. Incident 360 Console. Real-time Topology Mesh. Real-time Topology Mesh. Enterprise Cloud Platform. Automatic Incident Triage. And when they do escalate, the additional. Root Cause Changes. Enterprise Cloud Platform. Unified Analytics. Their job is to essentially stop the bleeding of revenue and costs. With more of a heads up for taking care of alerts, your team can be proactive—and thus avoid. Automatic Incident Triage. Automatic Incident Triage. Enterprise Cloud Platform. And after a careful and thorough search and. Enterprise Cloud Platform. Hybrid cloud. Incident 360 Console. Just click Incidents in the menu at the top. Root Cause Changes. Root Cause Changes. Enterprise Cloud Platform. Incident 360 Console. 29, 2022 — BigPanda, Inc. Currently, we have more than 50 easy-to-use integrations to. Contact Info: [email protected] Incident Triage. Real-time Topology Mesh. You can now adjust the BigPanda Incident Feed to better fit your incident management workflow and surface more actionable insights, with features including: Dark mode for the incident console. Enterprise Cloud Platform. Incident 360 Console. In this webinar, BigPanda’s own VP of Product Marketing Mohan Kompella and Syapse’s Chief Data and Product Development Officer Vinod Subramanian talk about what is and isn’t working in healthcare ITOps and how AIOps fits into healthcare. Incident 360 Console. Real-time Topology Mesh. 52M alerts. The CMDB keeps information that observability and monitoring tools don’t have, including the geographical location of the asset, ownership, purpose, and priority. Product Releases. The rise of new technologies has grown immensely in the past few years, and this is only predicted to continue for 2023. Product Releases. Reduce costs. Real-time Topology Mesh. Former Snowflake vice president to focus on guiding customer efficiencies and providing transformational services. Because the company must rely on “different [best-of-breed tools] that. Incident 360 Console. Securing organizational commitment enhances the quality of alerts and incident response. Solutions. Real-time Topology Mesh. Unified Analytics. Solutions. Real-time Topology Mesh. BigPanda provides awareness across your hybrid IT environments, spanning legacy, homegrown, on-prem, and cloud infrastructures. Incident 360 Console. Contact Info: info@bigpanda. Unified Analytics. BigPanda’s Automatic Incident Triage helps IT Ops and NOC teams solve this pain point, improve NOC productivity and reclaim high-value L3 and DevOps FTE hours. Incident 360 Console. Root Cause Changes. Moreover, it streamlines incident response with automatic incident triage, bi-directional ticketing, and notifications. BigPanda’s Autonomous Operations platform does just that. Incident 360 Console. It’s chaos. Enterprise Cloud Platform. Solutions. Enterprise Cloud Platform. Root Cause Changes. Product Releases. Real-time Topology Mesh. BigPanda’s Incident 360. Automatic Incident Triage. Unified Analytics. Real-time Topology Mesh. Enterprise Cloud Platform. Transformation initiatives. Industry-Leading IT Alert Aggregation and Correlation Platform Now Makes Collaboration Easier. Contact Info: info@bigpanda. Unified Analytics. Incident 360 Console. Automatic Incident Triage. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065BigPanda helps these organizations by making sense of the enormous amount of disparate information, allowing them to take action on incidents through automated incident management and workflows and. Root Cause Changes. Contact Info: [email protected]%, which is the best on record we have at IHG for our internal systems. Root Cause Changes. Incident 360 Console. Product Releases. Real-time Topology Mesh. Unified Analytics. Root Cause Changes. BigPanda has been named the best IT management solution of 2022 as part of the annual SIIA CODiE Awards. Mean Time Between Failures (MTBF) measures the average duration between repairable failures of a system or product. With BigPanda’s new AI-Generated Incident Analysis, incident triage and collaboration is easier and faster than ever. Enterprise Cloud Platform. Product Releases. Unified Analytics. Unified Analytics. BigPanda gives Modern Ops teams a dynamic, automated incident management solution. Unified Analytics. Unified Analytics. Enterprise Cloud Platform. SAN FRANCISCO, Aug. CTO and co-founder at BigPanda, to find the answer. Incident 360 Console. Automatic Incident Triage. This automated incident triage ensures all the right people are at the table, that everyone can communicate, and that all the relevant operational data is. Root Cause Changes. The good news: the IT leaders I met easily understood BigPanda’s value in helping Level 1, Level 2 and Level 3 incident response teams do their jobs better. Root Cause Changes. Enterprise Cloud Platform. Solutions. Enterprise Cloud Platform. Automatic Incident Triage. 2023 Trend: Using automation to improve efficiency. Many incidents escalate into crippling outages that impact users and customers only because. Automatic Incident Triage. Product Releases. Product Releases. Automatic Incident Triage. Enterprise Cloud Platform. Automatic Incident Triage. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065making delays. Incident 360 Console. Why BigPanda? Read Overview. Incident 360 Console. Incident 360 Console. Real-time Topology Mesh. Unified Analytics. SAN FRANCISCO, Feb. Contact Info: info@bigpanda. Real-time Topology Mesh. Automatic Incident Triage. Product Releases. The goal of CI/CD is to reduce the time it takes to get new features and. ITOps and DevOps teams need a clear roadmap to design, implement, and operate the incident management process; IT incident management best practices provide a framework for managing IT. It ingests and correlates alerts into a small number of insight-rich. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065How Abbott transformed its incident management process with Workflow Automation. Incident 360 Console. Why? Automatic Incident Triage allows Ops teams to handle higher volumes of actionable incidents themselves, without having to escalate as frequently. Unified Analytics. Incident 360 Console. Take a tour to learn more about BigPanda’s Incident Intelligence and Automation platform, powered by AIOps. Root Cause Changes. BigPanda streamlines incident response with automatic incident triage, bi-directional ticketing, notifications and creation of war rooms. Enabling integrations. Root Cause Changes. Enterprise Cloud Platform. Real-Time Topology Mesh capability renders a visual representation of the relationships between the alert tags of an incident. Automatic Incident Triage. Solutions. By watching these eight ten-minute videos, you now can learn how to easily set up BigPanda’s Event Correlation and Automation. Triage Incident triage is the process of quickly evaluating a new incident and determining the next steps. , the leader in AIOps Event Correlation and Automation, today released the findings of a new report titled “The Modern IT Outage: Costs, Causes and Cures,” which. BigPanda gives the Incident Commander award to IT Ops superstars—people who go above and beyond in this high-pressure, critical line of work. In the right pane, the tag details will include a list of any previously configured automatic enrichment. Automatic enrichment - Set up criteria to automatically enrich incidents with additional contextual information via tags. Automatic Incident Triage. For many years now, as established in a 2016 Forester report, the majority of customers prefer self-service because it offers the least amount of interaction. The BigPanda and Ansible® integration presents a holistic solution to the challenges faced by IT organizations in their quest for automation. Unified Analytics. Unified Analytics. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. Product Releases. Based on this enriched information, teams can either immediately resolve the incident, assign it for further investigation, or forward it to domain experts or L3 teams. 8 Hours. It also supports advanced enrichment use-cases, such as user-defined ordering of enrichment logic,. The service reduced fragmented alert noise from each monitoring tool and enriched the alerts with Sony’s requirements for. Real-time Topology Mesh. Automatic Incident Triage. Unified Analytics. , a leader in Algorithmic Service Operations solutions for enterprise IT, today announced that in 2017, it successfully completed SOC 2 Type II audit and attestation. Root Cause Changes. intelligence into the entire change management process and associate that data with alerts and incidents during the ITIL incident response workflow. Incident 360 Console. While Datadog gives teams end-to-end visibility, it works even better together with AIOps from BigPanda – development teams gain insights into outside application dependencies and reliance on other systems. Root Cause Changes. When you adopt AIOps with BigPanda Autonomous Operations Platform, in about 8-12 weeks, you can reduce your ticket. Automatic Incident Triage allows Ops teams to handle higher volumes of actionable incidents themselves, without having to escalate as frequently. Unified Analytics. Product Releases. BigPanda’s AIOps Event Correlation and Automation platform converts this data into actual incidents that have context and are actionable right now. Automated RCA is the process of using automation to investigate incident root causes in real time using AI/ML. BigPanda for C-suite. Product Releases. Moreover, it streamlines incident response with automatic incident triage, bi-directional ticketing, and notifications. by Corina Payne | Feb 7, 2023. Enterprise Cloud Platform. Incident 360 Console. Real-time Topology Mesh. BigPanda’s Event Enrichment Engine creates high-quality incidents that deliver tangible benefits to ITOps, NOC and DevOps/SRE teams across the incident management lifecycle. Root Cause Changes. BigPanda’s Event Enrichment Engine also offers a purpose-built, intuitive user interface that helps you create and maintain this enrichment logic, with the unique ability to preview the results of the enrichment logic before going live. Real-time Topology Mesh. Automatic Incident Triage. BigPanda’s Automatic Incident Triage helps IT Ops and NOC teams solve this pain point, improve NOC productivity and reclaim high-value L3 and DevOps FTE hours. Enterprise Cloud Platform. Automatic Incident Triage. Real-time Topology Mesh. Product Releases. Root Cause Changes. Automatic Incident Triage. Event moderator and BigPanda Regional VP of Professional Services Sales Jordan Gamble carried the sinking ship analogy a step further. BigPanda’s Event Enrichment Engine allows users to easily edit and change this order through a drag-and-drop UI. Root Cause Changes. Automatic Incident Triage. Contact Info: info@bigpanda. Automatic Incident Triage. – Viewing the runbook link (if present) and associated notes. The incident management process includes procedures and actions for responding to and resolving incidents. Unified Analytics. First – improved NOC. Incident 360 Console. Automatic Incident Triage. Event Correlation and Automation for midsize enterprises, powered by AIOps. Root Cause Changes. Enterprise Cloud Platform. Product Releases. Correlating alerts accelerates incident resolution, which leads. Root cause analysis. Root Cause Changes. Incident 360 Console. Enterprise Cloud Platform. The incident management process involves five steps. Autodesk deploys BigPanda to deliver effective IT Incident Management. Root Cause Changes. Real-time Topology Mesh. SAN FRANCISCO, Aug. SAN FRANCISCO, Feb. Real-time Topology Mesh. BigPanda Automatic Incident Triage automates and shortens the triage phase of your incident management lifecycle. io | 650-562-6555. Automatic Incident Triage. Unified Analytics. Root Cause Changes. Root Cause Changes. It has been amazing to see BigPanda grow from a prototype to a platform that has become indispensable for some of the world’s largest companies. Watch now. Unified Analytics. Product Releases. MOUNTAIN VIEW, Calif. Learn more. Automatic Incident Triage. Enterprise Cloud Platform. Real-Time Topology Mesh capability renders a visual representation of the relationships between the alert tags of an incident. Creates shared awareness for ITOps, NOC, DevOps and SRE teams by providing a 360-degree overview of each incident detected by BigPanda. Yet, it’s extremely progressive in its AI capabilities. The BigPanda Incident Console has been reimagined to deliver a more intuitive incident feed with improved usability and performance. Unified Analytics. The problem is real, and as. Automatic Incident Triage. Contact Info: info@bigpanda. BigPanda’s event enrichment adds additional contextual information to your alerts, including business segment, relevant CI/CD elements, or operational data. Business incident Intelligence from BigPanda helps SREs, DevOps, and ITOps teams triage issues and accelerate root cause analysis, leveraging AIOps technologies. DevOps and SRE.